top of page
-
Do you ship to PO BOX address?We do not ship to PO BOX addresses as somebody needs to be present to sign and receive the package.
-
Do you ship to Europe?No, We ship to USA customer only.
-
How much is shipping?All shipping are fully insured and complimentary within USA. No charge or fees.
-
How long will it take to receive my order?We require 1-7 business days to craft and prepare your jewelry. Once ready, shipping takes an additional 1-2 business days. Therefore, the total delivery time ranges from 2-9 business days, depending on the item and production time. Each piece is made to order, allowing us to offer competitive prices.
-
How many years has Vin Gol been in business?Vin Gol has been in business for over a decade, driven by our passion for craftsmanship and a deep appreciation for the artistry behind exquisite jewelry.
-
Are GIA certified diamonds available?Yes, we offer GIA certified diamonds, and our commercial diamonds adhere to GIA standard grading.
-
Are all your diamonds GIA certified?We carry a large inventory of GIA certified diamonds, commercial diamonds and EGL certified diamonds as well.
-
Can I come to your store for pick up?Unfortunately due to security reasons we are online based only at the moment, however we use 2-3 business days shipping and we also offer over overnight shipping for additional fee.
-
Can I exchange my ring after purchase?Yes, you can exchange your ring within 30 days of purchase.
-
Can you make your rings in any size?Yes, since we make each and every item from scratch we can make them in any size you need.
-
Can you make any ring to any size?Yes, we can make all our rings in any size you need.
-
Is ring sizing available for all rings?Yes, we offer free ring sizing for any ring on our site. Additionally, we provide one-time free resizing after your purchase to ensure a perfect fit.
-
Can I return my item if I don't like my purchase?Yes, we offer a 30-day hassle-free 100% risk free return policy. If you're not satisfied with your purchase, you can return it within 30 days. Please visit our return policy page for full details.
-
Do you charge a re-stocking fee for returns?No, we do not charge a re-stocking fee. We offer a 100% risk-free purchase experience, and your full purchase price will be refunded once we receive the item back.